Privacy Policy

Effective date: January 1, 2025

1. What We Collect

We collect your email address, hashed password, subscription plan, and usage metrics (message counts, knowledge-base size, API call timestamps). We do not store chat message histories beyond the session.

2. Knowledge-Base Content

Documents you upload to the knowledge-base are stored and indexed to answer user queries. You may delete them at any time via the dashboard API.

3. Chat Messages

Chat messages are processed transiently via our AI routing layer and not permanently stored. LLM providers (Anthropic, OpenAI) process messages per their own data policies.

4. Third-Party Services

We use Stripe for payment processing, Anthropic and/or OpenAI for AI inference, and Cloudflare for CDN/security. Each has their own privacy policy.

5. Cookies

We use session cookies for authentication. See our Cookie Policy.

6. Your Rights

You may request deletion of your account and associated data by emailing us. We will fulfill requests within 30 days.

7. Contact

Privacy questions: privacy@eliteagenticsolutions.com

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